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RETURN POLICY & WARRANTY

RETURN POLICY

You always have a 14-day right of withdrawal when you buy BEOS products. The right of withdrawal does not apply if you have broken the packaging / seal or used the product.

contact customercare@beosbeauty.com state the order number and the e-mail address used in the order. It must be clear who the sender is and that there is a right of withdrawal on the package.

Return address: BEOS AB, Fridhemsvägen 12, 61234 Finspång, SWEDEN

COMPLAINT 

Have you got a damaged product please contact customercare@beosbeauty.com and clearly state the damage, order number and in which store you bought the product. We will contact you shortly with information about returns & replacement products.  

- We do not accept products where the seal is open.

 

RETURNS 

We recommend that you send your return as a traceable shipment, then you can safely and securely see when we have received the order.

An approved return takes approximately 14 days to refund. when buying with a gift card you get a gift card in return (not money). 

 


 

 

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